AirAsia.com vs. MalaysiaAirlines.com. Which websites give the better service for buying flight tickets??

There are many airlines companies in Malaysia that provide the option to book flight tickets through websites. Many of them are trying their best at providing the best experience for the customers when the customers wants to book flight tickets. AirAsia.com and MalaysiaAirlines.com are the big rivals in this category. In this page we will see which one is better.

1. AirAsia.com

AirAsia.com is a website that is owned by Air Asia airlines flight company. In this website you can book flight tickets, hotels, holiday packages, and they even have their own shop called OURSHOP.

airasia.com top page view

airasia.com bottom page view

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2. MalaysiaAirlines.com

MalaysiaAirlines.com is a website that is owned by Malaysia Airlines flight company. In this website you can book your flight tickets, hotels, and rent a car. They also have their own shop called TEMPTATIONS/MHShop.

malaysiaairlines.com top page view

malaysiaairlines.com bottom page view

FEATURES

AirAsia.com

1. OURSHOP

AirAsia.com or Air Asia has its own online shop which is called OURSHOP. In this Air Asia owned shop, they sold many products such as fashion, food, gadgets, health and beauty, products for kids, liquor, products made by locals, and traveling items(books, neck pillow, universal adapter, etc). 

2. Travel protection by Tune Protect

AirAsia.com or Air Asia gives you a choice for you to add a protection in your travels. You can choose the option to protect or insure yourself from when you want to book a flight. *Doing this will add a price into your booking fare*

MalaysiaAirlines.com

1. Temptations

MalaysiaAirlines.com or Malaysia Airlines has its own online shop which is called TEMPTATIONS. In this shop you can find many products such as fashion, food, gadgets, health and beauty, products for kids, liquor, products made by locals, and traveling items(books, neck pillow, universal adapter, etc). 

2. Travel protection by MHinsure

MalaysiaAirlines.com or Malaysia Airlines gives you a choice for you to add a protection in your travels. You can choose the option to protect or insure yourself from when you want to book a flight. *Doing this will add a price into your booking fare*

Booking price comparison: AirAsia.com vs MalaysiaAirlines.com

Look first of all, I'm from Kuching, Sarawak and currently I'm studying at University Malaysia Kelantan, Kelantan. So the price will be based on my flight commute between Kuching and Kota Bharu. Both websites will be on the option of return flight ticket which means from Kota Bharu to Kuching.


AirAsia.com

Kuching - Kota Bharu - Kuching 
(Depart: Kuching, Sarawak(Saturday, 26 Oct) , Return: Kota Bharu, Kelantan(Thursday, 31 Oct))

Price: RM 478.01 *without Tune Protect and any extra fees such as seating options, food, etc*



MalaysiaAirlines.com

Kuching - Kota Bharu - Kuching 
(Depart: Kuching, Sarawak(Saturday, 26 Oct) , Return: Kota Bharu, Kelantan(Thursday, 31 Oct))
*booking price was chosen based on the cheapest price on that day*

Price: RM 769.18 *without MHinsure and any extra fees such as seating options, food, etc*




CONSLUSION

In my honest opinion, AirAsia.com gives the better services when I'm trying to book a flight. Besides that, the flight fares is also cheaper than MalaysiaAirlines.com. In addition to that, the user experience when I'm trying to use AirAsia.com is fantastic. I have no problems when I'm trying to log in to AirAsia.com whereas when I'm trying to log in to MalaysiaAirliines.com, the loading is really slow even when I have a 4G connection.

Winner: AirAsia.com